SHIPPING, REFUND, PAYMENT POLICY

 

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Shipping Policy

We ship all our products through the EMS. Below is the details of the service.

EMS (Express Mail Service)

INTRODUCTION TO A NEW DIMENSION OF EMS, THE WORLD'S FASTEST INTERNATIONAL COURIER THAILAND

Speed, security and reliability become important factors in today's business communication with overseas countries. You can send letters, business documents, samples and merchandise directly to their destinations, in all corners of the world, safely and promptly as scheduled beforehand through EMS of the Communications Authority of Thailand (CAT). The coordination between various postal administrations enables the delivery of EMS items in more than 90 countries, covering over 550,000 areas around the world. In case of any delay, or loss, CAT is pleased to refund the postage charge and pay indemnity (in case of loss) to you immediately.

DISCREET SHIPPING
We understand that when you buy personalized products  you want to make absolute confirmation that your order will ship discreetly. All products from our warehouse are shipped with plain nondescript labels for your comfort.

ON-TIME DELIVERY GUARANTEED... DELAYS REFUNDABLE
The EMS service, with its systematic schedule, can guarantee date of arrival in recipients' hands; but if any delay or failure is caused to the schedule due to the fault of postal administrations concerned, CAT is pleased to refund you the postage charge. Or in case of loss, CAT is pleased to pay indemnity up to a maximum of 3,000 baht for document and 7,000 baht for package / merchandise and also to refund the postage charge.

RATE FOR INTERNATIONAL EMS

EMS offers reasonable rates and imposes no special charge on each shipment.

SPECIAL TREATMENT DURING CUSTOMS CLEARANCE

If your articles are business papers or non-dutiable samples,we can pass them through Customs with utmost speed; in case of dutiable articles or merchandise, they shall be treated in the first priority in customs clearance.

SERVING WITH MORE FLIGHTS OF MORE AIRLINES

EMS gives you more convenience than any other service thanks to its flexibility to use any available airlines. Only direct and quickest flights are selected for EMS dispatches. Every item sent through EMS is taken care of in every step until it reaches the addressees' hands. We have studied the flight schedules of different airlines, so you can rest assured that your items sent through EMS will most safely and rapidly arrive at their destinations.
 

 WORLDWIDE SHIPPING
* WORLDWIDE IMMEDIATE SHIPPING AFTER ORDER CONFIRMATION *
DOORSTEP DELIVERY &  Discreet Shipping Guaranteed
 

WE ARE ALWAYS CAREFUL FOR YOUR PRIVACY !
All our products and labels are sent with discreet packages. We want you to feel comfortable, secure and confident in purchasing with us. We are very much careful  for discreet shipping. For more information Email: sumitra@stherb.com

Refund / return Policy

For unopened products there is a 15- day return policy. However you will be deducted 10% of product price re-stocking fee and shipping fee will not be refunded.

If you are dissatisfied with our products, you can receive a refund for all unopened products you return. We will refund your purchase price minus shipping + a10% re-stoking fee. Please return unopened products within 15 days of purchase. Products returned after 15 days will not receive a refund.

To comply with credit card companies' Cardholder Information Security Program (CISP), credit transaction must be submitted within 90 days of original transaction.

If you order more than 1 product and return part of your order, you will be charged for the returned product(s) at the price normally charged for the product(s).

Order Cancellation Policy

This includes multiple submissions of the same order where your credit card is charged more than once.
You will be charged 3% of the product price.

When you cancel an order, we are still charged a fee. We will credit card the order amount minus 3% of the product price. If your order has already been shipped, we do not refund shipping cost.

Payment Method

We use ccnow.com as our payment gateway.  Below is the details of the system:

CCNow offers complete payment processing solutions to merchants around the world. CCNow bridges the gap between online shoppers and online sellers by providing a comprehensive set of secure online checkout services.
  • Secure payment acceptance and processing
  • Over 50,000 online Sellers
  • Over 300,000 online buyers
  • Global reach: Buy and sell internationally
  • Buy and sell auction items
  • Customer Service provided for both buyers and sellers
Shopping Online by ccnow
International Payments Accepted
Toll-Free Customer Service
No Mailing of Checks/Money Orders
No Membership Required
Easy Online Order Status Lookup

We accept payment by Bank Transfer & Western Union also


ST. HERB CHAT SUPPORT

If you need immediate information/clarification, you can join us for discussion  on Yahoo messenger.  
Yahoo Messenger ID : tropicalherbal@yahoo.com

You Can Trust


More than 10,000 Satisfied Customers
Successful 10 years in Health & Beauty Care
Pioneer Herbal Company of Thailand

International Quality Certification



Our Butea Superba quality is certified from International QC/QA Organizations:

1. CTFA - USA.
2. JFRL- Japan
3. SGS -Thailand
4. IQA-NORWEST LABS
5. Overseas Merchandise Inspection

 

pueraria mirifica,breast firmness & enlargement,pueraria mirifica,breast firmness & enlargement

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St Herb Cosmetics International Co., Ltd.
Wang dek, 2 bldg., 6th floor, 19/1-2 Vibhavadi Rangsit Rd.,
Chatuchak, Bangkok-10900
Phone:(662) 272-2588 Fax: (662) 617-63860
Website: www.tropicalherbal.com, www.puerariathai.com, www.stherb.com 

 Thank you very much
for visiting us
.

 
*
WORLDWIDE IMMEDIATE SHIPPING AFTER ORDER CONFIRMATION *

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